Privacy Policy
Your privacy matters to us
Last updated: March 15, 2025
Information We Collect
At aurathenticaeons, we collect information that helps us provide better financial forecasting and budgeting services. This includes personal details you provide when creating an account, such as your name, email address, and contact information. We also gather financial data you input into our platform for analysis and forecasting purposes.
| Data Category | Information Type | Purpose |
|---|---|---|
| Personal Information | Name, email, phone number, address | Account creation and communication |
| Financial Data | Budget information, expense categories, income details | Forecasting and analysis services |
| Usage Information | Login times, feature usage, preferences | Service improvement and personalization |
| Technical Data | IP address, browser type, device information | Security and technical support |
How We Use Your Information
We use the information we collect to provide personalized financial forecasting services, improve our platform's functionality, and communicate with you about your account. Your financial data is processed to generate insights, create budget recommendations, and help you make informed financial decisions.
Data Sharing and Third Parties
We maintain strict control over your personal information and do not sell or rent your data to third parties. However, we may share information with trusted service providers who help us deliver our services, such as cloud storage providers and payment processors.
When We Share Information
Service Providers: We work with companies that provide technical infrastructure, payment processing, and customer support services. These providers have access only to the information necessary to perform their functions.
Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or when necessary to protect our rights or the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Your Rights and Choices
You have several rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. You also have the right to request a copy of all personal data we hold about you.
Data Subject Rights
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information. This includes encryption of data in transit and at rest, regular security audits, and strict access controls for our team members.
Security Measures
Your data is protected through industry-standard encryption protocols, including TLS 1.3 for data transmission and AES-256 for data storage. We conduct regular penetration testing and security assessments to identify and address potential vulnerabilities.
Access to your information is restricted to authorized personnel who need it to provide services. All employees undergo security training and sign confidentiality agreements.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Account information is typically retained for the duration of your account plus seven years for regulatory compliance purposes.
Financial data used for forecasting is retained for three years after account closure to ensure service continuity and regulatory compliance. Technical logs and usage data are automatically deleted after 12 months.
International Data Transfers
While our primary operations are based in Malaysia, we may transfer your information to other countries for processing and storage. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or platform notifications. The updated policy will be effective from the date posted.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.
Contact Us About Privacy
Address: 26, 1, Jalan Senawang 2, Kawasan Perusahaan Senawang, 70450 Seremban, Negeri Sembilan, Malaysia
Phone: +60198100021
Email: info@aurathenticaeons.sbs
Privacy Officer: privacy@aurathenticaeons.sbs